Send a better message.

Cordial is the cross-channel messaging and data platform for customer-obsessed brands. Collect all of your customer data in one platform, and use it to build audience segments, discover trends, and automate customer experiences at enterprise scale.

Join the agile marketers driving higher customer engagement with Cordial

A better message drives higher revenue

Wave

250x ROI

generated by Cordial clients. Achieve triple-digit
revenue growth in less than 30 days.

A better message uses all of your data

Caves

110 billion

customer data records transformed
and activated by Cordial in 2020.

A better message is programmatic

Palm leaves

90% faster

implementation than legacy marketing clouds.
Our enterprise clients are up and sending in less than 7 days.

A better message
generates higher revenue

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"Cordial’s campaign orchestration is better than firms 100 times its size."

The Forrester WaveTM: Email Marketing Service Providers, Q2 2020

Read the full report
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Finally, marketer creativity and developer flexibility in one platform

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Replenishment campaigns

Trigger relevant messages based on product purchase history and replenishment data.

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Complete the look

Trigger post-purchase messages with products curated by designers, brand ambassadors and influencers.

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Weather delay notifications

Weather can be unreliable, so make your post-purchase process proactive and reliable.

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Customer spend cohorting

Assign monetary band attributes to contacts based on lifetime purchase history and product engagement.

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Gifting reminders

Send your customers thoughtful reminders to gift again the following year. No more missing anniversaries!

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Category affinity

Deliver relevant offers for customers’ top categories, scored on purchase frequency and relevancy together with browsing behaviors.

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Customer propensity scoring

Track sale, price, markdown sensitivity, seasonal shoppers, and lapsed users to inform personalized content blocks across channels.

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Loyalty reward certificates

Once a loyalty tier is reached, send reward certificates to mobile wallet and extend expiration date if unused.

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Personalized newsletters

Web and app browsing, purchase history, and real-time events can all be used to personalize your newsletter content.

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Surveys and polls

Create a custom poll, quiz, or survey. Capture the details and use the data to further segment your database.

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Appointment reminders

Remind customers of upcoming events or appointments and surface relevant details they need to have on hand for their visit all in one message.

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Influencer marketing

Send promotional messages and change the From Name to the influencer, and include curated content and products unique to the influencer.

Finally, marketer creativity and developer flexibility in one platform

Seamlessly integrate Cordial with the business tools you already use

“Cordial has driven triple-digit revenue growth in email automation. We’ve made more progress in email experience in three months than the previous three years on an enterprise level tool.”

Nick Schlegel, Marketing Director at Backcountry

Learn more about client services

"[Cordial’s] empathy, authenticity, customer obsession, and ownership mentality bring a fresh take into a vendor landscape weary of commoditized feature sets."

The Forrester WaveTM: Email Marketing Service Providers, Q2 2020
By Shar VanBoskirk, VP & Principal Analyst at Forrester

Read the full report

“If you work at Cordial, you have a lot of heart, in every sense of the word. The people are deeply caring and always try to bring their best selves to the table and step up for each other.”

Angela Wang, Technical Program Director at Cordial

Join our team