Building a Truly Connected Customer Experience
Tracy Dick
SVP, Marketing & Brand, Leslie's
Pre-Summit Day, Monday, February 27
9:25 AM Keynote Panel Discussion
Technology is impacting consumer preferences and retailers have to move faster than ever to adopt new technology with a customer-centric mindset. In an increasingly online world with self-service on the rise, customers are still looking for a 1 to 1 relationship and a personal touch. And expect this personal experience to be consistent both in store and online. So how can retailers combine humanity and technology to create seamless connect experiences? Join panel with some standout retail brands who will walk us through how they are working to keep their experiences human and seamless.
