The Cordial team is headed to eTail Palm Springs from February 27–March 2, and we'd love to meet you there.
Reserve 30 minutes with Cordial’s VP of Client Experience & Director of Strategic Services and receive a free Strategic Program Review, valued at $3,000. You’ll get a personalized assessment, recommendations, and insights to help you grow your program, no matter what marketing platform you use.
Cordial, Attentive, and Aftership are hosting an exclusive, interactive hibachi-style dinner at Mikado Japanese Steakhouse, located conveniently in the JW Marriott Desert Springs on February 28.
Rhon Bell, Cordial's Director, CRM Strategy will moderate a discussion about fueling your CRM program with data-driven automations, intelligent customer insights, and personalized messages that resonate with subscribers.
The Adventurer? The Health Enthusiast? The Creative Dreamer? Visit us in the foyer to pick up your personalized gift, based on which of your personality traits shine the brightest.
Building a Truly Connected Customer Experience
Tracy DickSVP, Marketing & Brand, Leslie's
Pre-Summit Day, Monday, February 279:25 AM Keynote Panel Discussion Technology is impacting consumer preferences and retailers have to move faster than ever to adopt new technology with a customer-centric mindset. In an increasingly online world with self-service on the rise, customers are still looking for a 1 to 1 relationship and a personal touch. And expect this personal experience to be consistent both in store and online. So how can retailers combine humanity and technology to create seamless connect experiences? Join panel with some standout retail brands who will walk us through how they are working to keep their experiences human and seamless.
Personalizing the Customer Journey to Drive Omnichannel Purchases
Scott PerryExecutive VP, Digital Marketing, Jerome's
Pre-Summit Day, Monday, February 2710:55 AM Keynote Panel Discussion The best way to sell product is through personalization. Customers expect highly relevant, contextualized experiences wherever they interact with their favorite brands. This is a challenging technology problem to solve. But if companies collect, manage & easily route their first-party data to back-end tech, they can ensure customer experiences across the channels are seamless, consistent and relevant. Join this keynote panel to hear more about what this attention to customer preferences and needs can do to drive conversion.
Connecting with Customers Through Brand-Driven Storytelling
Allison McGuireVP, Marketing, Paper Mart
Main Day 1: Tuesday, February 282:50 PM Panel Discussion Today’s customer is most attracted to an authentic brand with a real story that hits home to them. While you make have an authentic brand story and are able to effectively tell it internally, it’s not always as easy to share that message with potential customers in an engaging way. Join this panel with several community led brands that have been able to successfully tell their story across their different channels in order to attract the right customer.
Christine McKibban Enterprise Sales Director Connect on LinkedIn
Brian Rants Sales Director Connect on LinkedIn
Ed Lally Sales Director Connect on LinkedIn
Chris Di Censo Sales Director Connect on LinkedIn
Daniel Incandela CMO Connect on LinkedIn
Caroline Watts Field & Event Marketing Manager Connect on LinkedIn
Russell Garter Vice President, Client Experience Connect on LinkedIn
Rhon Bell CRM Strategy Director Connect on LinkedIn