Inside NRF Nexus: How Retailers Are Figuring Out AI Together

In episode 5 of Stay Tuned: Seekers & Disruptors, the show goes back on the road, this time to NRF Nexus, where Rob Garf and Dave Finnegan caught retail leaders between sessions and asked what's actually working. Jill Dvorak of NRF, Josh Ostler and Stephanie Rovetti of Strata Intel, Andi Donovan of Carhartt, and Abby Weiss of Brooklinen all bring a different vantage point on the same question: how do you move on AI when nobody has a finished playbook yet. The through line is that the leaders making progress aren't waiting for certainty. They're comparing notes in the hallway, borrowing what works from teams outside their category, and shipping before it's perfect. Which, for anyone still building the business case internally, is probably the most useful thing to hear.

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