AI in the inbox
Your customers aren’t the only ones reading your emails anymore. Nearly a third of consumers already give an AI assistant or agent access to their personal email, and another one in five would consider it. But comfort hasn’t caught up with adoption, and not everyone who tries it keeps it. Cordial surveyed 1,000 U.S. consumers to find out who’s letting AI into their inbox, how they feel about it, and how that changes from Gen Z to Boomers. This report breaks down the data by generation and what it means for retail marketers writing for two readers at once.
- How many consumers let AI read their email today, and how many are ready to start
- How comfort with AI email access splits across Gen Z, Millennials, Gen X and Boomers
- What to change in your emails so both your customers and their agents find the offer
YOU’LL LEARN:
The world’s leading brands are driving record-breaking engagement with Cordial
