Consumer Behavior

Majority of Americans slow to start holiday shopping despite widespread product availability and shipping concerns

New study: Wide disconnect between brand and consumer perceptions

What the upcoming changes to Apple iOS mean to you

2021 marketing trends: 5 ways to enhance customer experience

How to reconcile personalization and privacy

The New 4Cs of Marketing: Commerce, Customer Experience, CRM & Covid

What Cordial’s top support articles tell us about 2020 messaging trends

5 key takeaways from “Is holiday shopping cancelled?”

Retail marketing leaders discuss the 2020 holiday shopping season

Why being customer obsessed is a big deal

Customer obsessed marketing in times of luxury vs. times of adversity (hint: it’s the same!)

The value of multi-channel experiences in the digital age