Organize and activate real-time customer data
Use multiple real-time data feeds to create true 1:1 customer experiences that flex and adapt based on changing behavior or business needs.
Cordial acts as a hub where all of your customer and business data can be connected and activated in real-time. Data flows into the platform from wherever it lives in your technology stack and creates living customer profiles that act as the foundation for personalized communications.
Cordial can ingest and process customer event, behavior, and purchase data from virtually any source. Use data from POS systems, connected IoT products, mobile apps, beacons, websites, product inventory, CRMs, CDPs and more. All data can be used in real-time to build tailored customer experiences.
Create messages leveraging multiple real-time data feeds to draw on all previous customer touchpoints, whether they are in-store, on your website, or within your mobile app. All of this data works in concert to curate deeply contextual, personalized brand experiences that create customers and build brand loyalty.
Respond to what your customers are doing right now with message orchestrations that can be triggered by profile updates, real time behaviors, or timestamps. Real-time communications ensure that relevant, engaging communications are delivered when your customers are primed for action.
Connect in-store purchase data with online browse and event data
Remove data silos and unite all of your marketing technology systems
Build truly 1:1 personalized experiences to better engage customers
React in real-time to customer behaviors and signals
Connect subscriber data from multiple endpoints
Use data from social or advertisement platforms to inform the content experience
Increase subscriber list and repeat visitors with 1:1 personalized content
Increase engagement, time-on-site and retention
Join 200 of the world’s leading brands who use Cordial to build tailored customer experiences that drive bottom-line impact.