Consumer Behavior

3 customer loyalty trends in the post-pandemic era

Direct mail marketing: Not dead, but more personal and alive!

How to make more thoughtful Valentine’s Day campaigns

Can resale save brick-and-mortar retail?

Self-checkout now comprises nearly 40% of grocery checkout options, study says

11 tips for post-holiday customer activation

How marketers can connect with Gen Z in emerging virtual worlds

Over 70% of shoppers consider holiday financing as inflation bites

Empathy for the holidays: Why personalization matters in marketing

Nearly half of Gen Z, Millennials to rely on “buy now, pay later” this holiday season

Trends impacting the 2022 holiday shopping season and looking forward to 2023

Key takeaways from Cordial’s 2022 Holiday Shopping Consumer Survey

7 data-backed strategies to improve customer engagement

7 key insights on how consumers react to texts from brands

What the upcoming changes to Apple iOS mean to you

2021 marketing trends: 5 ways to enhance customer experience

How to reconcile personalization and privacy

The New 4Cs of Marketing: Commerce, Customer Experience, CRM & Covid

What Cordial’s top support articles tell us about 2020 messaging trends

5 key takeaways from “Is holiday shopping cancelled?”

Why being customer obsessed is a big deal