The biggest barriers to personalization, and how to fix your customer data
Email vs. SMS vs. social: which channels consumers prefer for hearing from brands
Your emails have two readers now: what this means for retail marketers
Introducing the Headless CDP: your customer data, easily accessible
The ecommerce features shoppers say drive conversion (and the one marketers underrate)
I shop with AI completely differently than I did a year ago. So do your customers.
How price influences where consumers shop online, and how marketers can respond
2026 holiday headlines
Holiday 2026 consumer data: how shoppers plan to spend, search, and use AI this season
Meet Cordial’s headless AI infrastructure: a headless platform for customer engagement
Tapestry is bringing its global messaging strategy to Cordial
The model knows if they wanted it
Cordial named a leader in email marketing report, reflecting years of innovation and partnership
Gmail’s new address change feature: What email marketers actually need to know
When Gmail broke the rules: What a two-day glitch taught us about user intent
Cordial Connect NYC hot takes: The truth about AI shopping
2026 retail predictions
The hidden signals holiday data can’t see: Why emotional intent is the next frontier
Deliverability starts with intent
Why your holiday marketing is missing the mark (and costing you sales)
How AI remembers: Turning customer behavior into intent
If we learned anything in 2020, it’s that “delivering successful client outcomes” was put to…
A look back on 2023 Cordial had an extraordinary year of momentum and growth in…