Customer obsessed marketing in times of luxury vs. times of adversity (hint: it’s the same!)
The value of multi-channel experiences in the digital age
5 ways to make personalization work for your business
CCPA: What you need to know
3 ways to activate customer data for a differentiated shopping experience
The power of personalization for today’s consumers
Browse abandonment email examples (+ what makes them great)
Back in stock emails: Creative ways to take advantage of strong purchase intent
Augmented reality in retail: 4 applications that are actually becoming a reality
Analyzing welcome emails from Total Retail’s Top 100 Omnichannel Retailers
Why customer centricity is the next big thing and what to do about it
While segmentation identifies who and who not to send an email, personalization automatically identifies what to…
We recently hosted a webinar on whether holiday shopping would be cancelled or not—and spoiler…