What Cordial’s top support articles tell us about 2020 messaging trends
5 key takeaways from “Is holiday shopping cancelled?”
Why being customer obsessed is a big deal
Customer obsessed marketing in times of luxury vs. times of adversity (hint: it’s the same!)
The value of multi-channel experiences in the digital age
5 ways to make personalization work for your business
CCPA: What you need to know
3 ways to activate customer data for a differentiated shopping experience
The power of personalization for today’s consumers
Browse abandonment email examples (+ what makes them great)
Back in stock emails: Creative ways to take advantage of strong purchase intent
Augmented reality in retail: 4 applications that are actually becoming a reality
Analyzing welcome emails from Total Retail’s Top 100 Omnichannel Retailers
Why customer centricity is the next big thing and what to do about it
Digital channels got us through the height of the pandemic, often over-performing in a world…